Veturo Therapy Frequently Asked Questions
Answers to most asked questions about our therapeutic products and services.
What is your return policy?
- All items must be in like-new, resalable condition and in original packaging.
- Items washed, dry cleaned or otherwise handled are non-refundable.
- Special orders like two left or right hand glove cannot be returned but we accept exchange.
- Customer is responsible for cost of shipping items back to us.
- Original shipping costs are non-refundable.
What are the shipping details?
US & Canada – 5-7 business days, depending on location.
Orders Above $50 – Free Shipping
Orders Below $50 – $8.89
Orders going to international destinations are shipped by air mail with two flat shipping rates:
International Standard Flat Rate (no-tracking) – $ 10.89 Delivery time is estimated to 12-15 business days.
International Tracking (with tracking) – $26.89 Delivery time is estimated to 10-12 business days.
My product doesn't fit, what now?!
Is it safe to wash Infrared therapy products?
Do not put in drying machine. Do not dry clean. Do not iron or bleach.